1. Distance contract
The seller of the goods offered in this online store is SIA ALLSALE, registration number LV40203483462, e-mail [email protected], on the one hand, hereinafter referred to as the Seller, and the person placing the order, hereinafter referred to as the Buyer, on the other hand, but each separately and both collectively referred to as the Parties, enter into the following Agreement:
The Seller undertakes to sell and deliver, and the Buyer to accept and pay for the goods according to the Buyer's order.
2. Ordering, delivery and payment procedure
2.1. The buyer orders goods through this website, indicating the type and quantity of goods to be purchased. The Buyer has the option to pay for the product by using the payment tools embedded in the online store or by paying the corresponding invoice prepared by the Seller and sent to the Buyer by e-mail. The invoice is prepared electronically and is valid without a signature.
2.2. The seller ensures the delivery of the goods within 1-6 working days after receiving the payment for the goods, coordinating the delivery time with the Buyer.
3. Right of withdrawal
3.1. You can refuse the purchased product within 14 (fourteen) days from the day of receiving the product. When returning the product, it must be unused, in its original and undamaged packaging with tags. The right of withdrawal does not apply if the Buyer is a legal entity. The buyer is responsible for keeping the item in the condition in which it was received, i.e. the item must be free of tobacco, perfume or other fragrances, and free of cosmetics and other stains or other defects
3.2. If the product does not correspond to the ordered one or is found to be defective, you can exchange the product, choose another product worth the amount of money paid, or receive a refund. The right of withdrawal cannot be exercised when purchasing:
• lubricants, massage oils and lotions
• perfumes, cosmetics and hygiene products (including stimulating cosmetics), razors
• whips and whips, BDSM accessories with fabric, leather, latex or silicone parts
• latex and vinyl (PVC) bedding and clothing
• socks, tights, fishnet dresses, catsuits, bodysuits, underwear and underwear sets (if the panty package is opened)
• gift cards
• kits containing the above items.
· the ordered goods are made directly for the Buyer according to an individual order;
3.3. To check whether you can return or exchange the purchased product, contact Customer Service by sending a message to [email protected].
3.4. In order to use the 14 (fourteen) day right of withdrawal, the goods may only be used for their intended purpose. The consumer is responsible for maintaining the quality and safety of the product during the period of exercising the right of withdrawal. If the goods are used inappropriately or damaged, by neglecting the goods during use or not following the instructions in the instructions, if the original packaging of the goods is lost, or if its packaging is significantly damaged, the Seller has the right to reduce the refundable amount according to the decrease in the value of the goods.
3.5. To exercise the right of withdrawal, the Buyer must submit the withdrawal form, which can be found here, by sending it to the e-mail address [email protected] within 14 (fourteen) days after receiving the goods.
3.6. The Buyer is obliged to return the product to the Seller without delay, but no later than within 14 (fourteen) days after sending the cancellation form to the Seller. After receiving the returned goods, the Seller shall immediately, but not later than within 14 (fourteen) days, refund all payments received from the Buyer based on the Distance Agreement.
3.7. The seller has the right to withhold payment until the product or proof of return has been received. If the Buyer has chosen a different shipping method than the cheapest one offered in the online store, the Seller does not compensate for the excess shipping costs.
3.8. The Parties shall not be liable for any delay in, or failure to perform, or other failure to perform due to extraordinary, unforeseen circumstances beyond the reasonable control of the Parties. The parties undertake to immediately inform each other of the occurrence of such circumstances, otherwise they lose the right to refer to them.
3.9. The Seller reserves the right to refuse to sell the goods and to demand the return of the goods from the Buyer, if the price indicated in the online store is significantly lower than its market price due to an error or other circumstances.
3.10. All expenses incurred in connection with sending the goods back to the Seller shall be borne by the Buyer.
The sixth part of Article 12 of the Consumer Rights Protection Law of the Republic of Latvia states that "the consumer is responsible for maintaining the quality and safety of the product during the period of exercising the right of withdrawal". The Seller reserves the right to refuse the Buyer to exercise the right of withdrawal or to withhold a compensation fee in the event that the product is damaged, due to careless handling of the product during use or failure to follow the instructions in the manual, if there is a risk